Change Management in the Age of AI

Change Management in the Age of AI

Join the ACMP Metro & Eastern New York Chapter for Change Management in the Age of AI to explore what actually decides whether an AI investment pays off: the people, the process, and the discipline you already practice.

78% of companies have deployed generative AI. 80% report no material impact on earnings. That distance is a change management problem, not a technology one.

We'll cover:

• Why AI programs stall
• How to run the change for an agentic rollout
• What the human-agent interaction model looks like

Presented by Pooneh Mohazzabi, MBA - Strategic Change & AI Transformation Senior Leader 

Presenter Bio:

Pooneh Mohazzabi, MBA is a transformational leader with extensive management consulting and industry experience structuring and delivering large-scale change programs, with a focus on change management and AI transformation. She has held leadership roles at Big 4 firms and led advisory engagements for top U.S. and global banking institutions, credit card issuers, private equity and asset management firms, and technology, media and telecom companies. As a senior executive at a major investment bank, she led operations and technology change programs to improve the quality and efficiency of origination and servicing platforms and to build out enterprise data management and analytics capabilities. Her work spans business, data and operations strategy through to implementation of complex strategic change initiatives.

This event qualifies for 1 PDU for the Certified Change Management Professional (CCMP) Certification.